a

Team of Experts

We recognize that for you to be successful, you need support

At Hyatt, we know that fully supported planners make for a seamless event experience. That’s why we provide extensive support for whatever kind of event you’re planning.

sonom_p0202_charcuterie_board_and_red_wine

Cindy McLong

General Manager

Cindy McLong brings over 15 years of distinguished hospitality experience to her role as General Manager at Andaz Ottawa ByWard Market. Since joining the property in 2017, Cindy has been instrumental in establishing Andaz Ottawa as a premier destination in the nation's capital, first as Director of Sales & Events and now as General Manager since 2020.

Cindy's deep roots in the Ottawa hospitality scene and understanding of the local market bring an authentic perspective to Andaz's mission of creating unique, locally-inspired experiences. Her commitment to genuine hospitality and attention to detail ensures each guest's stay is a distinctive reflection of Ottawa's vibrant culture.

Meet the Team

Matthew McRae

Executive Chef

Matthew McRae is the Executive Chef at Andaz Ottawa ByWard Market, where he brings over 15 years of global culinary experience. His cooking philosophy blends classic technique with modern creativity, always rooted in sustainability and strong partnerships with local producers. At Andaz Ottawa, Chef McRae leads a dynamic kitchen team dedicated to creating dining experiences that reflect the spirit of the ByWard Market and the broader Ottawa region.

Email

Preferred Vendors

We’ve established partnerships with these vendors that have a proven track record of working with our hotel and customers to deliver successful events. We’ve done the research and put them to the test, so you don’t have to!

Luxe Blooms Flower Cafe

Florist

Tel: 613-244-0888

Email: info@luxeblooms.ca

Carlos Graphics

Graphics

Tel: 613-742-0238

Email: sales@carlosgraphicsprinting.com